Know Payment Rules Before Account Access
Our Legal terms set the conditions for opening, using and maintaining an account in Indonesia. Before access is granted, you may need to complete the phone verification step and provide details that match your account record. The policy also explains how wallet references and payment receipts
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are handled when you use DANA, OVO, GoPay or QRIS, including when a status check is needed. Bank transfer and virtual account records follow the same account-matching approach. Access depends on local law, and where local law permits, we apply the stated account and payment conditions.
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Read the full notice before sending funds or requesting a withdrawal, then use the contact path shown in your account if a policy point is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.